Should I call my insurance or a roofer first?

Either order can work, but many homeowners find it helpful to get a professional inspection and documentation first (or at least scheduled) so they have detailed information ready when they file — either way, don't let too much time pass before doing both.

Is it safe to inspect my own roof after a storm?

We recommend against it. Storm-damaged roofs can have hidden structural weaknesses that aren't obvious, and a fall from roof height is far more dangerous than waiting a short time for a professional inspection.

How fast should storm damage be tarped?

As soon as possible if there's an active leak or exposed opening — the longer water intrusion continues, the more it can spread to decking, insulation, and interior finishes, turning a roof-only problem into a much larger and more expensive one.

What to Do Immediately After Storm Damage to Your Roof

Quick Answer

After storm damage: prioritize safety first (stay off the roof), document everything with photos before anything is moved, take steps to prevent further damage (buckets, tarping), contact your insurance company, and get a professional roof inspection — ideally before or alongside your adjuster's visit.

1. Make Sure Everyone Is Safe First

Check for downed power lines, structural damage, or other hazards before doing anything else. Do not go on the roof yourself to inspect or attempt any repair — storm-damaged roofs can have hidden structural weaknesses, and this is exactly the kind of work a licensed professional handles safely.

2. Document the Damage

Take photos and video of everything — from the ground and from inside if there's an active leak — before anything gets moved, cleaned up, or repaired. This documentation matters for your insurance claim and helps a roofing professional and your adjuster understand the full scope of what happened.

3. Prevent Further Damage

If there's an active leak, place buckets or containers underneath and move valuables away from the area. If the roof has an exposed hole or missing section, call for emergency tarping — a properly secured tarp stops additional water intrusion while the permanent repair is planned. Most standard policies expect reasonable steps to prevent further damage once you're aware of it.

4. Contact Your Insurance Company

Report the damage as soon as reasonably possible — most policies have time limits for filing, and prompt reporting supports your claim. Have your documentation ready when you call.

5. Get a Professional Roof Inspection

A licensed roofer can identify damage that isn't visible from the ground, provide a detailed written report with photos, and — if you'd like — meet your insurance adjuster on-site to make sure nothing gets missed or under-scoped in the claim.